Automatic Clothes 3D Logo Silicone Heat Transfer Machine 3D Embossed Logo Clothing Silicone Label Making

Automatic Clothes 3D Logo Silicone Heat Transfer Machine 3D Embossed Logo Clothing Silicone Label Making

FAQ

Q1: What is the total cost for one machine? Can the machine be customized? What is the process?

A: Our quotes are typically ex-factory prices, including: 1) the machine; 2) standard accessories; 3) wooden packing crates. For alternative pricing requests such as FOB or CIF terms, we will provide a detailed cost breakdown.

Q2: What is the production cycle and delivery time?

A: The production cycle for standard models is 7-15 business days after receiving the deposit. The specific time for delivery to your nearest port depends on your location and shipping schedule.

Q3: What is the warranty period? What does the warranty cover? How is after-sales technical support provided?

A: We offer a 1-year warranty covering defects caused by inherent equipment faults. Damage resulting from operational errors, natural disasters, unauthorized modifications, or use of non-genuine parts is excluded. We provide remote support via complimentary phone/email/video guidance and remote troubleshooting assistance.

Q4: What are the payment terms and methods?

A: Our standard payment terms are: 50% as advance payment; 50% balance paid before shipment. For long-term customers or large orders, we can discuss more flexible payment terms. Accepted payment methods include: T/T, L/C, etc.